Cornerstone OnDemand Rated as a Leader in Bersin & Associates’ “Talent Management Systems Customer Satisfaction” Report
Cornerstone OnDemand rated as a “Total Satisfaction” leader by its clients in the areas of product quality, implementation, support and service, and business partnership
Santa Monica, Calif., December 17, 2009 – Learning and talent management software provider Cornerstone OnDemand Inc. today announced that the company has been rated as a “Total Satisfaction” leader in the areas of product quality, implementation, support and service, and business partnership in the Bersin & Associates “Talent Management Systems Customer Satisfaction 2010” report. The rating is based on a comprehensive study conducted to gain insight into various organizations’ experiences with talent management systems.
“Vendors with higher levels of customer satisfaction are healthier companies financially,” said Josh Bersin, Principal Analyst for Bersin & Associates. “Cornerstone OnDemand is an impressive example of a vendor that is building a successful business by investing in end-to-end customer satisfaction. The company has a strong focus on product management and an end-to-end view of their customers’ needs.”
Bersin & Associate’s research was conducted during the fall of 2009 and included a comprehensive survey of 500 individual organizations – as well as interviews with more than 50 buyers and owners of talent management systems. Respondents were asked to rate their vendor’s products, services and implementation on a five-point scale (with one being the best and five being the worse). Thirty-three vendors were included in the study.
“At all levels of our company, we are extremely committed to being a reliable partner in supporting the success of our clients,” said Adam Miller, President and CEO of Cornerstone OnDemand. “Valuable client input drives the innovation of our software, and we have a formal Client Success program and dedicated team focused solely on helping our clients exceed their talent goals. We’re honored to be recognized by our clients that participated in Bersin’s study for our efforts, and we look forward to continuing our successful partnerships with them in the years to come.”
Cornerstone’s committed client focus has earned the company a 95 percent client retention rate.
For more information about Cornerstone OnDemand, visit www.cornerstoneondemand.com. To follow Cornerstone OnDemand on Twitter, go to http://twitter.com/cornerstoneinc. To read Cornerstone OnDemand’s talent management blog, visit http://www.cornerstoneondemand.com/blog.
For more information about Bersin’s study, visit www.bersin.com.
Cornerstone è la principale società di tecnologia per lo sviluppo del capitale umano. Riteniamo che le persone possano raggiungere qualsiasi obiettivo con le giuste opportunità di sviluppo e di crescita. Offriamo alle imprese la tecnologia, i contenuti, il know-how e la consulenza specialistica per aiutarle a realizzare il potenziale delle proprie persone.
Le soluzioni di people development di Cornerstone comprendono soluzioni complete per il recruiting, formazione personalizzata, contenuti formativi fruibili nel work-flow, gestione delle performance orientata alla crescita e gestione olistica dei dati della forza lavoro e sono utilizzate con successo da oltre 3.640 aziende di ogni dimensione, per un totale di oltre 40 milioni di utenti in 187 paesi e 43 lingue.